Privacy Policy

Effective date: 10/30/2024

UTEX Industries is committed to safeguarding your privacy across all aspects of our business operations. This Privacy Policy explains how we collect, use, share, and protect personal information in connection with our products, services, websites, and operational activities.

Information We Collect

UTEX Industries is committed to safeguarding your privacy across all aspects of our business operations. This Privacy Policy explains how we collect, use, share, and protect personal information in connection with our products, services, websites, and operational activities.

Personal Information

Information that identifies you personally, such as your name, email address, phone number, mailing address, and job title. This information may be collected directly from you, provided by your employer, or obtained through other channels of communication and transactions with UTEX Industries.

Operational Information

Information related to our business transactions and services, including records of purchase orders, service requests, client communications, and any other data necessary to manage and improve our products and services.

usage Information

Details on your interactions with our digital platforms, such as website visits, IP address, browser type, operating system, referring URLs, pages viewed, and similar technical data that help us understand how our digital interfaces are utilized.

technical Information

Information on the devices and systems used to access our services and conduct transactions with us, including hardware model, operating system and version, unique device identifiers, and network information.

How We Use Your Information

We use the information we collect for multiple purposes in connection with our operations, including:

  • Service Provision: Delivering, maintaining, and improving our products and services, both digital and operational
  • Operational Efficiency: Streamlining processes related to client transactions, supply chain management, inventory tracking, and other business activities
  • Customer Communication: Engaging with you about our products, services, promotions, and updates, as well as responding to inquiries and feedback
  • Billing and Financial Transactions: Processing payments, managing billing information, and maintaining accurate records for financial reporting
  • Analytics and Improvement: Monitoring usage trends and operational data to enhance our services, optimize client experience, and improve our internal processes
  • Compliance and Legal Obligations: Meeting regulatory, tax, and compliance requirements as well as adhering to UTEX Industries’ policies and terms of service

Sharing Your Information

We may share your information with third parties under specific conditions, as outlined below:

  • Service Providers and Vendors: We share information with trusted providers and partners who assist in various functions, including payment processing, data analysis, system hosting, customer service, logistics, and operational support.
  • Legal and Compliance Obligations: We may disclose information as required by law, such as in response to subpoenas, regulatory inquiries, or to protect the rights, property, or safety of UTEX Industries, its employees, clients, or partners.
  • Business Transfers: In the event of a corporate transaction such as a merger, acquisition, or asset sale, your information may be transferred to the involved parties to ensure continued service and compliance.

Security of Your Information

We implement reasonable and appropriate technical, physical, and administrative measures to protect the confidentiality, integrity, and availability of your information across our operations. Although we strive to use industry best practices to safeguard data, please note that no method of data storage or transmission over the Internet is fully secure.

    Retention of Information

    We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods may vary depending on operational requirements, legal obligations, and regulatory compliance needs.

    Changes to Our Privacy Policy

    We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods may vary depending on operational requirements, legal obligations, and regulatory compliance needs.